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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Felix Encarnacion

Felix Encarnacion

February 26, 2026

5  out of  5
rating by Felix Encarnacion
"Buen servicio el que brinda"
We responded:
"¡Gracias, Felix! Fue un placer ayudarte con tu seguro de auto. Estamos aquí para ayudar a las comunidades de Landisville, Mount Joy y Lancaster."
Profile photo of Ximena Catepillan

Ximena Catepillan

February 24, 2026

5  out of  5
rating by Ximena Catepillan
"Excellent service!"
We responded:
"Thank you Ximena! We are so happy to help you with your Condo and Auto! It is a pleasure serving you!"
Profile photo of Jannell Squires

Jannell Squires

February 16, 2026

5  out of  5
rating by Jannell Squires
"Matt was very helpful in explaining everything to me. Thank you so much for all your help."
We responded:
"So kind of you Jannell! Thank you it was a pleasure helping you with your auto insurance needs! We look forward to seeing you again soon!"
Profile photo of Theresa Gray McKinnell

Theresa Gray McKinnell

December 24, 2025

5  out of  5
rating by Theresa Gray McKinnell
"Help with understanding issues & recommending better than I believed solutions!!"
We responded:
"Thank you, Theresa that is so kind of you. I am so happy that you I was able to help you with your life insurance and answer all of your questions while addressing your concerns!"
Profile photo of Adam McBride

Adam McBride

December 17, 2025

5  out of  5
rating by Adam McBride
"Changing insurance companies after many years can be daunting. But with rates skyrocketing I knew I needed a change. Matt took time to clearly explain each element of the policy and its implications on our policy. We felt very comfortable as he went to great lengths to make sure the policy fit our needs. We have a complicated policy with multiple drivers and vehicles and he was able to fit us a with a home and vehicle policy that was just right and that saved us a substantial sum of money. I would highly recommend Matt. He is dedicated and full of integrity. He worked with us on our time schedule and was able to get the policy in a tight time window, even working with us after hours. Great agent and a wonderful agency."
We responded:
"I truly appreciate you taking the time to leave such a thoughtful review! It was a pleasure working with you to navigate the complexities of your multi-driver policy. My goal is always to make sure my customers feel comfortable and fully covered, even if it means putting in some extra time after hours to get it right. Welcome to my agency, and please don’t hesitate to reach out if you need anything at all! I am grateful to be of service to help your family with their auto & home insurance needs!"
Profile photo of Steven Fitzkee

Steven Fitzkee

November 25, 2025

5  out of  5
rating by Steven Fitzkee
"I went to change my beneficiaries on my life insurance and Matt was very helpful. He changed my beneficiaries easily and he even helped me with my some tweaks to my auto insurance. He was very helpful, nice and very supportive. Thank you Matt."
We responded:
"Thank you so much for your kind words! I’m really glad I could help you with updating your beneficiaries and making those improvements to your auto insurance. It means a lot to me to know you had a positive experience. Thanks again for trusting me to assist you!"
Profile photo of Mark Stoy

Mark Stoy

November 24, 2025

5  out of  5
rating by Mark Stoy
"Awesome agent recommend him to everyone"
We responded:
"Thank you Mark! We enjoy helping you and Lori with your Auto, Home, and Life insurance needs! Happy Thanksgiving!"
Profile photo of Parker Jones

Parker Jones

September 17, 2025

5  out of  5
rating by Parker Jones
"Matt and his team walked us through the entire process of putting us back together after getting rear ended on the Schuylkill Expressway in mid July. They kept us informed from the initial filing of claim through the damage estimate and then to receipt of proceeds ( vehicle was totaled). Great job !"
We responded:
"Thank you so much for your kind words! I'm very happy the team could support you throughout the entire process and help make a difficult situation a little easier. It's great to hear that you felt informed and well taken care of from start to finish. If you ever need assistance in the future, please don't hesitate to reach out. Wishing you all the best!"
Profile photo of Michael Hare

Michael Hare

September 15, 2025

5  out of  5
rating by Michael Hare
"Our agent retired, we were assigned to Matt and could not be more pleased! Looking forward to many years of service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to have you and provide excellent service! We look forward to supporting you with your life, property, and vehicle insurance needs for many years to come! If you ever have any questions or need assistance, don’t hesitate to reach out."
Profile photo of Matt Shenk

Matt Shenk

September 3, 2025

5  out of  5
rating by Matt Shenk
"Great experience with Matt Jacob and the State Farm team. Friendly and professional customer service that is always reliable, and excellent reliable insurance across many platforms."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with Matt Jacob and the State Farm team. Providing friendly, professional, and reliable service across all insurance platforms is our top priority. We truly appreciate your trust in us for your life, property, vehicle, and commercial insurance needs. Please don’t hesitate to reach out if there’s anything else we can assist you with!"
Profile photo of Tina Stitzel

Tina Stitzel

July 7, 2025

5  out of  5
rating by Tina Stitzel
"Matt's focus is on his customers and their needs! He will be a great asset to the Landisville community!! Welcome back Matt!!!"
We responded:
"Thank you Tina! We love helping your family with their auto and home insurance needs. It is great to be part of the Landisville and Mount Joy communities!"
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Ryan Bowman

July 6, 2025

5  out of  5
rating by Ryan Bowman
"Matt is extremely knowledgeable and cares about his clients. I definitely recommend working with him."
We responded:
"Thank you for your kind words Ryan! It is a pleasure serving your family and the Ephrata community for their insurance needs!"
Profile photo of Bryan Schlager

Bryan Schlager

July 3, 2025

5  out of  5
rating by Bryan Schlager
"Great guy! Great Team! Experienced Agent. Give him a call!"
We responded:
"Thank you Bryan! It is great helping you with your auto and renters insurance! It is our pleasure serving the Mountville community. "